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This Privacy Policy explains what information we collect, how we use it, and how we protect data when you use Shivay Infotech services.
1. Information We Collect
We collect business contact details (name, email, phone), account identifiers, and operational metadata required for server provisioning, support, and billing.
2. How We Use Information
Data is used to onboard customers, maintain infrastructure reliability, provide support, process billing, and improve service quality. We only process information for legitimate service-related purposes.
3. Data Sharing
We do not sell personal information. Data may be shared with essential service providers (such as billing or infrastructure partners) only when necessary to deliver the service.
4. Security and Retention
We apply access controls and operational safeguards to protect service data. We retain business records only as long as required for service delivery, compliance, and dispute resolution.
5. Your Rights and Contact
You may request correction or deletion of personal information subject to legal or contractual limitations. For privacy requests, contact nirav@shivayinfotech.org.